Log out of the Good Account, Log in to the Bad user account Once you have Exported the Registry Keys from Both Accounts. Repeat the Export Process, naming the file.HKCU-Good-SW-Adobe Now Log out of the bad user account, and Log in to the Good user account. To Backup the Registry key First Open the Windows Registry Editor via Start/Run "regedit" Then navigate to the key (HKe圜urrentUser-Software-Adobe) Right Click on it, and choose Export, give it a filename I usually use something similar to the original, with origin addendum like HKCU-Jim-SW-Adobe. Note: Always backup/export a registry key before you delete it. The original existing user Profile contains registry key entries pointing to software that is not on the new pc. When setting up a new pc for an existing user, and using the existing user profile you may need to delete the Registry key HKe圜urrentUser-Software-Adobe for the current user on the new PC, and copy this back in from a local user account on the new PC.Ĭaveat this most likely to occur because of additional updates, and versions of Adobe that were installed on the old pc, that are not on the new clean PC. PDF files won’t display in Internet Explorer 8 using Adobe 9
My Scenario included a New PC, New Adobe Acrobat 9, and Alternately Adobe Reader 9, Existing Domain User Profile (from Windows 2003 Active Directory, Windows XP SP3 Client)
Also note that if you have multiple users on the PC, and only one is having the issue, you may choose to use one of the other good working accounts to copy the Registry keys from.
So if your answer is yes it does work, then your on the right path. The thing to keep in mind here is the litmus test: You create a new user on your PC, and try the failing feature via your web browser (Internet Explorer 8, in this case, but not limited to.) and the new account is able to open the PDF file inside the browser window. The issue above, and below has a wider scope then what I am presenting, and although it relates to Microsoft Windows Registry it's not that difficult, and lets face it Adobe Reader functionality is broke anyway. Re: Reader 9 won't open PDF from web browser
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